Author Topic: what is vicidial and use of it?  (Read 41 times)

santhoshidatasoft

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what is vicidial and use of it?
« on: December 11, 2016, 08:29:43 AM »
what is vicidial and use of it?

hruthika

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Re: what is vicidial and use of it?
« Reply #1 on: December 12, 2016, 02:38:05 AM »
 Vicidial (officially titled “VICIDIAL” or sometimes “VICIdial” by its developers) is a call center suite specializing in predictive auto dialing and inbound call routing, featuring management, chat, full reporting, and email communication modules. Vicidial has been in active development for many years and has added several powerful features over that time, but perhaps its strongest strongest advantage is that it’s open source (AGPLv2 license), making Vicidial free to distribute and use.